Terms of service

Terms of Service

Welcome to our store. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, services, or website content without express written permission.

2. Product Information

We strive to ensure all product descriptions, images, pricing, and availability details are accurate and up to date. However, we do not guarantee that the information on this site is error-free, complete, or current.

Colors may vary slightly due to monitor settings.

3. Orders and Payments

By placing an order on our website, you agree to provide accurate, current, and complete information. We reserve the right to cancel or refuse any order at our discretion, including orders that appear to be fraudulent or violate our terms.

Prices are subject to change without notice. All payments must be made in full at the time of purchase.

4. Custom Orders

All custom orders are made specifically to your design, color, and size preferences. Once production begins, custom orders cannot be canceled or refunded, except in cases of damage or manufacturing error. Please review all details carefully before submitting a custom order.

5. Shipping and Delivery

We aim to fulfill all orders promptly, but we do not guarantee delivery times. Delays caused by couriers, customs, or other external factors are beyond our control. Risk of loss passes to you upon delivery.

6. Returns and Refunds

Please refer to our Return and Refund Policy for complete details on return eligibility, timeframes, and procedures.

7. Intellectual Property

All content on this site, including logos, images, product designs, and text, is the property of our business and may not be used, copied, or reproduced without permission.

8. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. Our products and services are provided "as is" and "as available," without warranties of any kind, except as required under applicable law. To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at neonseven.ca@gmail.com